Digital Workplace Management

Our operational activities in the Digital Workplace Management field cover the entire management and support cycle of workstations, ensuring an efficient, scalable and end-user-oriented service.

 

Our 24/7/365 Service Desk is your first point of contact for remote support, with multi-channel management capabilities and defined SLAs to ensure rapid response and resolution times.

 

In parallel, we offer on-site technical support at customer sites, with specialized personnel for local interventions, hands-on activities and direct support to users.

We use advanced ticketing platforms for tracking and monitoring requests, and software distribution and patch management systems for centralized, secure and automated endpoint updates.