Managed Services

Hand over the operational management of your IT infrastructure: proactive monitoring, service continuity and guaranteed SLAs, so your team can focus on the business.

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IT managed end-to-end

With Valuemate's Managed Services, operational responsibility for the IT infrastructure passes to a specialised team that manages it proactively, continuously and measurably. We don't act only when something breaks: we monitor, prevent and optimise, reducing incidents and downtime.

It is a model designed for companies seeking cost predictability, service continuity and access to skills that would be complex and costly to maintain in-house.

operational capabilities

Proactive monitoring

Continuous monitoring of servers, networks and services with automatic alerts to act before incidents impact users.

Service Desk and incident management

A single point of contact for requests and incidents, with ITIL processes, priorities and defined SLAs.

Infrastructure management

Servers, storage, networks and virtualised environments, on-premise and cloud, kept up to date and performing.

Continuity and security

Backup, patch management and integrated security measures to reduce risk and downtime.

the value for your company

Cost predictability

A defined fee instead of unexpected expenses, with full visibility on service levels.

Focus on the business

Your team is freed from daily operational management and focuses on value-adding projects.

Certified skills

Access to professionals and certifications that would be hard to maintain in-house.