ICT Digital Services · Cybersecurity · Systems Engineering · AI Services

the value is in our name

70 certified professionals supporting Italian enterprises: we manage IT infrastructure, protect data and bring expertise where it's needed.

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Managed Service Provider · Artificial Intelligence · IT Operations

operational efficiency
powered by Artificial Intelligence

We design, protect and manage IT infrastructure for Italian enterprises. 14,000 endpoints, 24/7 support with measurable SLAs and AI-integrated operations.

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Managed Service Provider Italy · Turin · Ivrea

we design the infrastructure
for tomorrow's enterprise

From Zero-Trust cybersecurity to Modern Workplace, from NIS2 governance to AI-driven automation: 70 specialists turning IT complexity into competitive advantage.

Request an assessment Our approach

Managed Service Provider · Cybersecurity · Digital Workplace · Systems Engineering

less IT complexity
more time for your business

We manage 14,000 endpoints, protect critical infrastructure and bring expertise where it's needed, with 24/7 support, contractual SLAs and AI-integrated operations.

Request an assessment Explore our services

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Certified professionals

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Business units

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Cybersecurity areas

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Managed endpoints

How we are organised

from governance to innovation, one partner

A structure designed to cover the entire lifecycle of corporate IT: from day-to-day operations to security, all the way to people.

BU 01

Digital Services

End-to-end management of IT infrastructure, multilingual Service Desk and Digital Workplace, with IT professionals embedded in your teams: your extended IT department, with measurable SLAs.

BU 02

Cybersecurity Competence Center

Six areas of specialisation and constant oversight on NIS2 and DORA to protect data, networks and operational continuity.

BU 03

Systems Engineering

Systems Engineering and MBSE methodologies to design and govern complex systems, from the engineering roots of our team.

BU 04

AI Services

Artificial intelligence applied to processes: from exploration to go-live, we integrate advanced algorithms into existing systems and measure their impact on the business.

White Papers

White PaperEU AI Act · Compliance guide 2026→

White PaperNIS2 & DORA · Board-level compliance→

White PaperAI Services · Applied artificial intelligence→

White PaperManaged Services · Proactive IT management→

White PaperPassword Management · Credential governance→

White PaperDigital Workplace 2030 · AI, automation and security→

White PaperEU AI Act · Compliance guide 2026→

White PaperNIS2 & DORA · Board-level compliance→

White PaperAI Services · Applied artificial intelligence→

White PaperManaged Services · Proactive IT management→

White PaperPassword Management · Credential governance→

White PaperDigital Workplace 2030 · AI, automation and security→

Enterprise & Large Corporate

who we support

We operate in complex, regulated environments where IT service continuity is a business requirement, not an option.

Enterprise

Large Corporate

Manufacturing

Banking & Finance

Insurance

Healthcare

Retail & GDO

Energy & Utilities

Transformation scenarios

how we transform your IT

Professional Services

Strategic and project-based ICT consulting: analysis, design and implementation of tailored solutions.

Digital Workplace Management

End-to-end management of workstations: deployment, support, asset management.

Service Desk

Multichannel IT support with integrated AI, fast response times and guaranteed SLAs.

Hardware Supply

Supply, configuration and logistics of hardware devices for the entire corporate estate.

NIS2 & DORA Compliance

Assessment, remediation and governance for compliance with European regulations.

Systems Engineering

Systems Engineering and MBSE to design and govern complex systems.

Service Governance

we don't manage infrastructure, we govern IT services

Every managed service is backed by a structured governance framework: ITIL processes, dedicated Service Manager, periodic reviews and continuous improvement.

Dedicated Service Manager

A single point of accountability for the client: coordinates operations, manages escalations and ensures adherence to contractual SLAs.

ITIL Framework

Incident, Problem, Change and Configuration Management structured according to ITIL best practices, with documented and measurable processes.

SLA Governance

Quantified SLAs with contractual penalties: response times, resolution times, service availability. Every indicator has a number and a consequence.

Periodic Service Review

Structured meetings with the client to analyse KPIs, trends, issues and improvement actions. Full transparency, not cosmetic reports.

Continuous Improvement

Root cause analysis, process optimisation, recurring ticket reduction. The service improves over time, it doesn't just run.

Real-time Reporting

Shared dashboards with the client: volumes, times, SLAs, trends and alerts. Direct data access, not filtered monthly reports.

Active governance across all managed clients

Cybersecurity Competence Center

six areas, one complete defence

A dedicated competence centre, built on best-of-breed technologies and oriented towards European regulatory frameworks.

Endpoint & Infrastructure Security

Sophos

Protection of endpoints, servers and infrastructure with managed detection and response.

Vulnerability Management

NinjaOne

Continuous identification, prioritisation and remediation of vulnerabilities.

IAM / PAM

Keeper Security

Identity and privileged access management: the perimeter starts with credentials.

Network Security / OT

Forescout

Visibility and control over IT and OT networks, from the data center to the industrial plant.

Cloud Security

Upwind

Runtime security for cloud environments and containerised workloads.

Cyber Risk Management

AI.ESRA · CyberRating

Measurement and governance of cyber risk, with continuous rating.

NIS2DORAGDPR

Discover the Competence Center

Business impact

the value we generate

We don't sell technology: we drive measurable transformation. Three organisations that chose Valuemate as their strategic partner.

Insurance sector

−0%average ticket resolution time

Dedicated Service Desk with AI for automatic classification and routing of requests, across thousands of workstations.

Read the case →

Large ICT company

0%availability of critical workstations

Digital Workplace Management with on-site presence and proactive asset management, across a wide, distributed workstation fleet.

Read the case →

Manufacturing

−0%reduction in IT downtime

Digital Services with continuous monitoring and preventive infrastructure maintenance, to reduce downtime that impacts production.

Read the case →

We believe

Technology alone does not create value. It is created by the people who know how to govern it: that is why we put value in our name, and people at the heart of our model.

Value is not declared: it is measured. Project after project, SLA after SLA, with numbers the client can verify.

Security is not a product to buy: it is a daily practice to oversee. That is why we made it a competence centre, not a price list.

Our story

born from an idea, grown with method

Valuemate was born in Turin from a precise conviction, technology creates value only when someone truly knows how to govern it. From there, growth by business unit, the opening of the Ivrea office at the heart of the Olivetti UNESCO site, joining the Piemonte Innova ICT Hub.

Discover our story → Why Valuemate

operational excellence, strategic vision

Tailored approach

We start from analysing real needs to propose targeted solutions, avoiding unnecessary investments and maximising returns.

A partner by your side

Up-to-date, independent expertise alongside the client: faster and more flexible than hiring specialists in-house.

Verifiable certifications

A team qualified to the highest standards of the leading market vendors, with continuous training.

Technology partners

MicrosoftCiscoFortinetVMwareNutanixAWSAcronisBarracudaIP FabricMicrosoftCiscoFortinetVMwareNutanixAWSAcronisBarracudaIP Fabric

Team certifications

Cisco CCIE SecurityCCNPMicrosoft AzureFortinet NSEITIL v3LPIC-1Veeam VMTSPDell Proven ProfessionalCisco CCIE SecurityCCNPMicrosoft AzureFortinet NSEITIL v3LPIC-1Veeam VMTSPDell Proven Professional

Ecosystem

Valuemate is a member of the Polo ICT of Piemonte Innova: a qualified network of companies, research bodies and institutions for the technological development of the region.

Insights

what we think

Insights on technology, security and digital transformation, from the perspective of those who implement it every day.

DORA, the regulation binding banks and ICT vendors

A unified ICT risk management framework for the financial sector, extending liability to third-party technology providers.

8 July 2026 Compliance

NIS2: the directive redefining leadership responsibility

A Board of Directors that ignores NIS2 is making a risk decision, even without discussing it in any board meeting.

7 July 2026 Digital Services

Managed Service Provider Italy: how to choose the right partner

A practical guide to choosing an MSP for IT Operations: what to evaluate beyond price, and what to ask before signing.

5 July 2026 Artificial Intelligence

From Access to SQL Server: complete AI-driven migration

How we rewrote a legacy warehouse application migrating from Access to SQL Server with AI.

All articles →

AI-LAB

the AI we experiment with

Exploratory projects built entirely with Artificial Intelligence: interactive tools that show what is already possible.

Prompt Engineering

Prompt Perfector

Transform vague instructions into structured prompts for Claude, ChatGPT, Gemini. All in the browser.

Gemini + Claude · July 2026 View project → Cybersecurity

Password Resilience Tester

Analyse password strength with Shannon entropy and estimated crack times across PC, GPU, supercomputer and quantum attack scenarios.

Gemini · July 2026 View project → Cryptographic simulation

Enigma & Turing's Bombe

Encrypt a message with a three-rotor Enigma machine and try to break it with Turing's Bombe, in an interactive simulator.

Claude · July 2026 View project → Data visualisation

Day/Night Terminator

An interactive map showing the solar terminator line on Earth in real time with precise astronomical data.

Claude · June 2026 View project →

All AI-LAB projects →

people, professionals, of value, from Turin, for businesses

let’s talk about your project

Tell us what you need: one of our consultants will reply within one business day.

Let’s talk about your project

or call 011 088 6495