A large ICT company needed to guarantee operational continuity across a wide, distributed fleet of workstations, with demanding users and low tolerance for downtime.
We implemented a Digital Workplace Management model with proactive monitoring, centralised patch management, automated software distribution and on-site support, all governed by strict SLAs.
The proactive approach brought availability of managed workstations to 99.8%, with a significant reduction in downtime and a smoother, more predictable user experience.
Let us talk about your context and goals: together we will design the most suitable solution.
Talk to an expertor write to info@valuemate.it
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