Why choose us

Why Valuemate

70 professionals, 4 business units, one conviction: the value of an IT partner is measured by its ability to reduce complexity without transferring risk.

Vision

technology is the means, results are the goal

Companies don't need more technology — they need fewer disruptions, less risk and more time for their core business. Valuemate exists to deliver that outcome, every day, on every ticket, on every incident.

Continuous protection

We manage your systems' protection 24/7 with a dedicated Competence Center and best-of-breed technologies selected per domain.

Certified people

70 professionals with Cisco, VMware, Microsoft, Fortinet, Nutanix, Dell, HP, Veeam certifications. We're not a broker: competencies are in-house.

Operations, not advice

Our managed services run on contractual SLAs, structured escalation and real-time reporting. We don't provide opinions: we deliver measurable results.

Methodology

how we work with every client

Every engagement follows a structured path from analysis to continuous operations, with transparent governance and KPIs.

Assessment

Infrastructure analysis, IT process mapping, gap identification against standards and regulations (NIS2, DORA, ISO 27001).

Design

Solution design: architecture, tech stack, SLAs, escalation matrix, transition plan and reference KPIs.

Transition

Operational migration: resource onboarding, GLPI configuration, client system integration, knowledge transfer and controlled go-live.

Operations

Continuous management with 24/7 Service Desk, proactive monitoring, periodic reporting, SLA review and continuous improvement.

24/7
Support and monitoring
70
Certified professionals
4
Specialised business units
3
Operational offices in Piedmont
Distinctive competencies

what sets us apart from competitors

Integrated cybersecurity, not resold

Our Competence Center operates across 6 domains with selected technologies (Sophos, Keeper, Forescout, Upwind, NinjaOne, AI.ESRA). We don't resell licences: we manage security end-to-end.

Customised GLPI as ITSM platform

Our Service Desk runs on open-source GLPI, which we customise and integrate with the client's AD, email, monitoring and CMDB. The client retains full data control.

AI applied to development and services

We rewrote an entire warehouse management application using AI. The AI-LAB showcases our capabilities with 4 working tools built with Claude, Gemini and ChatGPT.

Native NIS2 and DORA compliance

Regulatory compliance isn't an add-on: it's built into the processes and technologies we implement. Gap analysis, remediation plan and ongoing support included.

Local presence

Three offices in Piedmont (Turin and Ivrea), 70 people working physically close to clients. On-site support, not just remote tickets.

Measurable transparency

Real-time dashboards, shared KPIs, SLAs with contractual penalties, periodic reporting. Every promise is a measurable number.

Let's build your IT infrastructure together

Start with a free assessment to see where Valuemate can make a difference in your organisation.

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